At mdg178, the privacy and security of your personal data is a fundamental obligation — not an afterthought. This Privacy Policy explains in plain terms exactly what data we collect, why we collect it, how we use it, and the rights you hold over it.
This Privacy Policy applies to all personal data collected and processed by mdg178 ("we", "us", "our") through the website accessible at https://mdg178.cam and all related services, mobile interfaces, and communication channels (collectively, the "Platform"). mdg178 is the data controller responsible for your personal data.
mdg178 primarily serves users located in Indonesia and is committed to handling all personal data with the highest standards of care, transparency, and security. This policy has been drafted in compliance with internationally recognized data protection principles applicable to the online gaming industry.
By creating an account on mdg178, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. This policy is incorporated by reference into our Terms & Conditions. If you do not agree with any part of this policy, you should not use the Platform.
This Privacy Policy is written in English. mdg178 does not sell, rent, or trade your personal data to third-party marketing companies or advertising networks under any circumstances.
The following terms have specific meanings within this Privacy Policy and should be interpreted accordingly throughout the document.
| Term | Definition |
|---|---|
| "Personal Data" | Any information that can directly or indirectly identify a living individual, including name, national ID number, email address, IP address, or device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, deletion, or any combination thereof. |
| "Data Controller" | mdg178, the entity that determines the purposes and means of processing your personal data. |
| "Data Processor" | A third party that processes personal data on behalf of mdg178 under a binding data processing agreement. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data for a stated purpose. |
| "KYC" | Know Your Customer — the identity verification process mdg178 conducts to confirm a Member's identity before processing financial transactions. |
| "AML" | Anti-Money Laundering — regulatory obligations requiring mdg178 to monitor, record, and report certain financial activity to prevent financial crime. |
| "Cookie" | A small text file placed on your device by the Platform to recognize your browser, remember your preferences, and analyze usage patterns. |
mdg178 collects only the personal data that is necessary and proportionate to the purposes described in this policy. The categories of data we collect include:
mdg178 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, except where health-related self-exclusion requests are submitted voluntarily by a Member under our Responsible Gaming program.
mdg178 collects personal data through the following channels:
The majority of data we hold is provided directly by you when you register an Account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or participate in a promotion. You are always informed at the point of collection what data is required and why.
Technical and device data is collected automatically as you use the Platform, through server logs, analytics scripts, and browser cookies. This data helps us maintain platform security, diagnose technical issues, and understand how Members navigate and use our services.
In certain circumstances, mdg178 receives data about you from trusted third-party sources, including:
mdg178 processes your personal data for the following specific and legitimate purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and account data |
| Processing deposits and withdrawals | Financial data, identity data, KYC documents |
| KYC and age verification (21+) | Identity documents, date of birth |
| AML compliance and fraud prevention | Financial data, transaction history, device data |
| Delivering customer support | Contact data, account data, support logs |
| Responsible Gaming monitoring | Activity data, self-exclusion requests |
| Platform security and fraud detection | Technical data, device identifiers, IP address |
| Personalizing your experience | Activity data, preferences, cookie data |
| Marketing communications (opt-in only) | Contact data, promotional participation history |
| Analytics and platform improvement | Technical data, anonymized activity data |
mdg178 processes your personal data on one or more of the following legal bases:
You may withdraw your consent to marketing communications at any time by contacting our support team at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
mdg178 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the specific circumstances described below, and only with recipients who are contractually bound to protect your data to the same standard mdg178 applies.
mdg178 works with carefully selected third-party service providers who process data on our behalf, including payment processors facilitating transactions through Indonesian banks and e-wallets, identity verification and KYC platforms, fraud detection and AML screening services, cloud infrastructure and data hosting providers, and customer support platform providers. All such providers operate under binding data processing agreements that prohibit unauthorized use of your data.
mdg178 may disclose personal data to regulatory bodies, financial intelligence units, or law enforcement agencies where required by applicable law, court order, or our international gaming license obligations. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or a material part of mdg178's business, personal data held by mdg178 may be transferred to the acquiring entity. You will be notified of any such transfer via email at least 30 days in advance, and this Privacy Policy will continue to govern your data unless a revised policy is communicated to you.
mdg178 may share anonymized and aggregated statistical data — from which no individual can be identified — with analytics partners, industry research bodies, or potential investors for business intelligence purposes. This data carries no privacy risk to individual Members.
mdg178 retains your personal data only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by law. Our standard retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| Financial transaction records | Minimum 5 years (AML regulatory requirement) |
| KYC documents | Duration of account plus 5 years after closure |
| Customer support records | 3 years from the date of the last interaction |
| Technical and device logs | 13 months on a rolling basis |
| Marketing preference records | Until consent is withdrawn, plus 1 year |
| Self-exclusion records | Permanently, to prevent re-registration |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Data subject to an active legal hold or regulatory investigation may be retained beyond standard periods until the matter is fully resolved.
mdg178 implements a layered security architecture designed to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. Our key security measures include:
No digital system is completely immune to risk. While mdg178 takes every reasonable precaution to secure your data, you also play an important role by keeping your login credentials confidential, using a strong unique password, and enabling two-factor authentication on your account. If you suspect your account has been compromised, contact us immediately.
mdg178 uses cookies and similar tracking technologies to deliver a functional, secure, and personalized experience on the Platform. The categories of cookies we use are as follows:
These cookies are essential for the Platform to function correctly. They maintain your login session, enable secure transactions, and support core security features. These cookies cannot be disabled without impairing Platform functionality and do not require your consent.
These cookies collect anonymized data about how Members use the Platform — such as which pages are visited most frequently, how long sessions last, and where users encounter errors. This data is used exclusively to improve Platform performance and user experience. We use industry-standard analytics tools for this purpose, all configured to anonymize IP addresses.
Functional cookies remember your preferences — such as your language settings, preferred payment method display, and notification preferences — so that you do not have to reconfigure them on each visit. These cookies improve convenience but are not strictly required for the Platform to operate.
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, though doing so may affect certain features of the Platform. Please note that blocking strictly necessary cookies will prevent you from logging in to your account.
As a Member of mdg178, you have the following rights with respect to your personal data. To exercise any of these rights, please submit a written request to [email protected]. We will respond within 30 days of receipt of a valid request.
Request a copy of all personal data mdg178 holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete personal data we hold about you without undue delay.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that we limit how we use your data while a dispute about its accuracy or the lawfulness of processing is being resolved.
Request your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
Object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Please note that certain rights may be limited where mdg178 is required to retain or process data to comply with a legal obligation — for example, AML regulations require us to retain transaction records for a minimum of 5 years regardless of an erasure request. We will always explain the reason for any limitation clearly.
The mdg178 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. If mdg178 discovers that personal data has been collected from a person under 21 — whether through an age-misrepresentation during registration or by any other means — we will immediately close the associated account, delete all personal data collected, and forfeit any associated balances in accordance with our Terms & Conditions.
Parents and guardians who believe their child may have registered an account on mdg178 are encouraged to contact us immediately at [email protected]. We take all such reports seriously and will act on them without delay. 21+ Only.
mdg178's primary user base is in Indonesia, and we process the majority of personal data within infrastructure hosted in the Asia-Pacific region. However, some of our third-party service providers — particularly cloud infrastructure, KYC verification, and fraud detection partners — may process data in jurisdictions outside Indonesia.
Where personal data is transferred internationally, mdg178 ensures that appropriate safeguards are in place, including contractual data protection clauses that require the recipient to apply equivalent protections to those described in this policy. We conduct due diligence on all international data processors to verify their security and compliance standards before engagement.
mdg178 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services we offer. Where a material change is made, we will notify registered Members via email to the address on file at least 14 days before the change takes effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this page periodically. Continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
Minor clarifications or corrections that do not materially affect your rights may be made without advance notice. We will always maintain an archive of previous policy versions available upon request from our support team.
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please reach out to the mdg178 Data Protection team through the following channel:
Privacy & Data Protection Email: [email protected] — Our team is available 24 hours a day, 7 days a week. Privacy-related requests will be acknowledged within 24 hours and fully responded to within 30 days. All communications are handled in strict confidence by our compliance team.
If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. mdg178 will cooperate fully with any such regulatory inquiry.
Every byte of data transmitted between your device and the mdg178 Platform is protected by industry-standard 256-bit SSL/TLS encryption — the same standard used by global financial institutions.
mdg178 has a strict no-sale policy. Your personal data — including your name, contact details, and betting history — is never sold, rented, or traded to advertising networks or data brokers.
Access, correct, delete, or export your personal data at any time. mdg178 responds to all data rights requests within 30 days with full transparency about what we hold and why.
We keep your data only as long as legally required or operationally necessary. Detailed retention schedules are published in this policy so you always know how long your data is held.
Every service provider that processes data on our behalf is bound by a strict data processing agreement. We conduct regular compliance checks to ensure continued adherence to our privacy standards.
In the unlikely event of a data breach affecting your personal information, mdg178 will notify you promptly with clear details of what occurred, what data was affected, and what steps we are taking.
Our support team handles all privacy and data protection queries with full confidentiality. You can also explore our full Terms & Conditions or visit the FAQ for quick answers about your account.